Exchanges and Returns Policy

We want you to absolutely love your lashes — but if you’re not completely happy, returning or exchanging them is simple.

You can return or exchange your order within 14 days of delivery, as long as items are unused, in their original packaging, and in resalable condition.

Just email sales@miraclelash.co.za with your order number to get started.
We’ll arrange a courier to collect your order for a R99 collection fee, and your new set will be delivered free of charge.

Once your return is received and inspected, refunds are processed within 3–5 business days, and exchanges are shipped right away — so you can get back to loving your lashes, fast.