Privacy Policy
Privacy Policy
Your privacy matters to us. Miracle Lash complies with the Protection of Personal Information Act (POPIA) and is committed to handling your data responsibly.
1. Information We Collect
We collect information you provide when you place an order, subscribe to our emails, or contact us. This may include your name, email address, phone number, billing/delivery address, and payment details (processed securely by our gateways).
2. How We Use Your Information
- To process and deliver your orders
- To communicate order updates and promotions (with your consent)
- To improve our products, services, and website experience
3. Third-Party Services
We use trusted partners—including Shopify, Klaviyo, Google Analytics, Meta Pixel, PayFlex, PayJustNow, Stitch—to process payments, run analytics and manage communications. These parties only receive the information necessary to perform their functions and are required to keep it confidential.
4. Cookies and Tracking
Our website uses cookies and tracking pixels to enhance your shopping experience and measure performance. You may disable cookies in your browser settings, but some site features may not function properly without them.
5. Marketing Communications
We send marketing emails or SMS only with your opt-in consent (for example, via Klaviyo pop-ups). You can unsubscribe at any time by clicking “unsubscribe” in any email or contacting us directly.
6. Data Storage and Security
Your information is stored securely on Shopify’s encrypted servers. We use SSL encryption for all data transmissions. Miracle Lash does not store card details.
7. Access and Correction of Information
You may request access to, correction of, or deletion of your personal information by contacting our Information Officer.
8. Information Officer
Email: admin@miraclelash.co.za
9. Updates to this Policy
We may update this policy periodically. Please review this page for the latest version.